Ongoing Shopify support to keep your store updated, optimised, and stress-free.
Ongoing Shopify support to keep your store updated, optimised, and stress-free.
Think of monthly Shopify support like a gym membership for your website – consistent effort keeps it in shape.
Your Shopify store should be working for you
Small issues can pile up, updates get missed, and you waste hours Googling fixes. You want to add features, but where do you start? With ongoing Shopify support, your store stays up to date, optimised, and stress-free—so you can focus on growing your business.
Imagine a Shopify store that just works
Always up to date, polished, and running smoothly without you having to think about it. No more scrambling to fix last-minute issues or stressing over seasonal updates – everything is handled before it becomes a problem.
Instead of wasting hours on DIY fixes, you can focus on growing your business, launching new products, and refining your brand, knowing your site is evolving with you. With expert support in place, your store stays fresh, seamless, and perfectly aligned with where your business is heading.
We align on what’s needed
At the start of each month, we have a quick check-in (via email or call) to go over your site’s priorities. Whether it’s updates, fixes, design tweaks, or optimisations, we map out what needs to be tackled first.
Small issues get sorted fast
From slow load times to wonky layouts, I handle the fixes that keep your site running smoothly. No more glitches, outdated content, or annoying little problems stacking up.
Your store gets better every month
Beyond maintenance, I look for ways to enhance your store – tweaks that improve conversions, navigation, and the overall shopping experience. It’s not just about keeping things running; it’s about making them work harder for you.
We plan ahead
Each month, I keep you in the loop with what’s been done & what’s coming up next
Seasonal updates shouldn’t be a last-minute panic. Your homepage, banners, and offers should always reflect what’s happening now.
What’s Included
Monthly Check-In Call – A dedicated call or email update to align on priorities and ensure your store stays on track.
3, 6, or 10 Hours of Expert Support – Choose the level of help you need each month, from small fixes to more in-depth improvements.
Ongoing Site Maintenance – Fixes for bugs, broken links, outdated content, and general performance improvements.
Design & Layout Tweaks – Adjustments to product pages, homepage banners, navigation, and other key areas to keep your site looking sharp.
Conversion Optimisation – Improvements to product pages to boost sales.
Seasonal & Promotional Updates – Ensure your offers, banners, and collections are always relevant and up to date.
Feature Enhancements – Support for adding new Shopify features like subscriptions, bundles, and upsells to improve functionality.
App & Theme Management – Help with updating, installing, or removing apps to keep your store streamlined and efficient.
Expert Advice & Recommendations – Ongoing insights on how to improve your store’s performance without unnecessary add-ons or fluff.
From £300 for a 3 hours per month
Minimum 3 Month Commitment
Rollover Policy: Some months will be quieter, and others will be full-on, so there’s a bit of flexibility. If you don’t use all your hours in a month, up to 50% can roll over—but it needs to be used within your term. That way, you’ve got extra time banked for when things get busy, like a big launch or seasonal update, without hours going to waste.
5-Star Success Stories from Shopify Sellers
Hi! I’m Pip, a Shopify strategist and UX designer. I help businesses like yours create online stores that aren’t just pretty but are also super effective at selling products.
Think about this: what if your customers couldn’t wait to buy from you, so much so that your products were constantly selling out? What if every time they visited your store, they added multiple items to their carts, boosting your sales with every purchase? And imagine if adding new products to your store was a breeze, and you knew they’d sell like hotcakes?
That’s what I help you achieve. Together, we’ll build an online store that not only looks great but also makes your customers excited to shop. I’ll give you the tools and confidence to manage your store easily and grow your brand successfully.
Frequently Asked Questions
What’s included in the monthly support?
A monthly check-in, dedicated Shopify support hours, updates, fixes, and ongoing optimisation to keep your store running smoothly.
How does the monthly check-in work?
You’ll get a quick email or call to align on priorities for the month, so everything gets handled without you needing to chase.
What kind of tasks can you help with?
Everything from fixing bugs and improving site speed to updating product pages, tweaking design elements, and making Shopify work better for your business.
What if I don’t use all my hours?
Hours don’t roll over, but I’ll always make sure your time is used on improvements that keep your store performing at its best.
What’s the minimum commitment?
A three-month minimum ensures we can make real improvements to your store and keep things running smoothly long-term.
What if I need more hours one month?
Additional support can be arranged at an hourly rate—just reach out, and we’ll make it happen.
How do I get started?
Apply for support, and we’ll chat about what you need to keep your store running effortlessly.